Terms of Service

1. Who are we?

Athlead provides digital services for athletes, organizers and supporters, including sports profiles, live tracking, time registration, race results and sharing the sports experience.

These services are provided by:

Athlead Holding BV

Registered office: Europalaan 128, 8560 Wevelgem, Belgium

Company number: 1036.060.661

VAT number: BE 1036.060.661

Email: info@athlead.id

Website: https://athlead.id

Hereinafter we refer to "Athlead", "we" or "us".

2. When do these terms apply?

These terms apply to the use of our websites, mobile applications and related digital services, including Athlead Live and Athlead ID.

You are given these terms before creating an account or entering into a service and, where necessary, asked to accept them.

Additional terms may apply to an event, a paid product or a specific service. We communicate these in advance. Statutory consumer rights always remain applicable.

3. Your account

Some features require an account. You provide correct information, keep your details up to date and protect access to your account.

Do you suspect that someone is using your account without permission? Please contact info@athlead.id.

You may not impersonate anyone or link a tracker, sensor or profile to another person without permission.

4. Fair use

Use Athlead in a lawful manner and with respect for others.

It is not permitted to:

• Track persons without valid permission or another legal basis.
• Unlawfully collect, publish or distribute data of others.
• Deliberately manipulate tracking data, performances or results.
• Disrupt our systems, circumvent security or attempt to gain unauthorized access.
• Share content that is unlawful or infringes the rights of others.

5. Live tracking and technical limitations

Athlead processes data from, among others, GPS trackers, smartphones, timing equipment and, where available, connected sensors.

Availability and accuracy depend on, among other things, GPS reception, mobile coverage, battery status, device settings and third-party services. As a result, data may be delayed, incomplete or temporarily incorrect.

To display movements smoothly, positions may be interpolated or briefly estimated. A displayed position is therefore not always a directly measured position at that exact moment.

Before use, check that your device is sufficiently charged, correctly configured and has the necessary permissions.

6. Safety

Live tracking can help organizers and supporters follow participants. However, it does not guarantee that an incident is detected, a notification arrives or help is activated.

Athlead does not replace an emergency call, professional assistance or the safety procedures of an event. Always follow the organizer's instructions and use the available emergency channels in case of emergency.

Only view or operate your device when it is safe to do so.

7. Races, time registration and results

During events, Athlead may process and publish, among other things, positions, passages, split times, rankings and results.

Live information and provisional results may be corrected, for example after receiving delayed data or checking passages.

The race regulations determine how official results are established and how participants can lodge objections. The organizer remains responsible for the organization and the race regulations. Athlead remains responsible for its own agreed services.

8. Privacy and visibility

How we process personal data is described in our separate privacy policy.

Depending on the feature used, your settings and the setup of an event, your profile, name, bib number, position and results may be visible to organizers, other users or the public.

We inform you in advance about the relevant processing and visibility. Where consent is required, we ask for it separately. Acceptance of these terms does not constitute general consent for all processing of personal data.

9. Your own content and external services

You retain your rights to content you add yourself, such as profile photos and livestream links. You grant Athlead permission to process and display that content to the extent necessary to provide the features you have chosen.

Only add content that you are allowed to use and share.

Athlead may offer connections with external services, such as Google or YouTube. The use of those services is also subject to their own terms and privacy rules. Their availability may affect linked features within Athlead.

10. Paid services

If a feature or service is paid, we inform you before the order about the price, duration, payment terms and any renewal or cancellation.

Any statutory withdrawal rights and exceptions are explained during the ordering process.

11. Availability and liability

We perform our services with reasonable care and expertise and take reasonable measures to prevent and remedy disruptions. We cannot guarantee uninterrupted or error-free operation.

In the event of damage, we assess responsibility in accordance with applicable legislation, the agreements made and the specific circumstances. A technical failure is not automatically attributable to Athlead.

These terms do not exclude liability that may not be excluded by law, including for intentional errors, gross negligence or infringement of physical integrity. Your statutory rights remain unaffected.

12. Suspension and termination

You may stop using Athlead and request deletion of your account via info@athlead.id.

We may restrict or suspend access in the event of serious misuse, a security risk or a legal obligation. Where reasonably possible, we inform you of the reason and give you the opportunity to respond or remedy the problem.

The consequences for personal data and any data to be retained are described in our privacy policy.

13. Changes

We may amend these terms in the event of changes to our services, legislation or security.

In the event of material changes, we inform existing users in advance, stating the effective date. Where necessary, we ask for acceptance again. Changes do not limit statutory rights already acquired.

14. Contact and applicable law

Questions or complaints? Contact us at info@athlead.id so we can look for a solution together.

Belgian law applies to these terms. Consumers retain the protection of mandatory provisions of the law applicable to them and may turn to the legally competent court.